Terms of Service

Last updated: July 2026

1. Service provider

OfferKeep is operated by:

Bogdan Banasiak

ul. 1 Maja 10/II/1, 68-200 Żary, Poland

NIP: 9282118070

2. Acceptance of terms

By accessing or using OfferKeep ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Service.

3. Age requirement

The Service is intended for users who are at least 16 years of age. By creating an account or using the Service, you confirm that you meet this requirement. We do not knowingly collect personal data from anyone under 16. If we become aware that a user under 16 has provided personal data, we will delete it promptly.

4. Description of service

OfferKeep is a job offer tracking tool that allows users to record, organise, and manage their job applications. Guest users (not logged in) store data locally in the browser. Registered users benefit from cloud sync across devices and additional features. Premium subscribers receive an ad-free experience and access to advanced features.

Technical requirements

A modern web browser with JavaScript enabled is required (e.g. Chrome 110+, Firefox 110+, Safari 16+, Edge 110+). No installation is needed.

5. User accounts

You are responsible for maintaining the confidentiality of your account credentials.
You must provide accurate information when creating an account.
You are responsible for all activity that occurs under your account.

6. Acceptable use

You agree not to:

Use the Service for any unlawful purpose or in violation of any applicable regulations.
Attempt to gain unauthorised access to any part of the Service or its infrastructure.
Use automated means (scrapers, bots) to access the Service without prior written consent.
Resell, redistribute, or sublicense access to the Service.

7. Fair use and storage limits

To ensure a reliable experience for all users, free registered accounts are subject to a reasonable storage limit on the number of job offers stored in the cloud (currently 200 offers). This limit is intended to prevent abuse and does not affect the typical individual job search. Premium subscribers are not subject to this limit. We reserve the right to adjust these limits with reasonable notice.

We reserve the right to delete free accounts that have been inactive for more than 12 months, following prior email notification to the registered address.

8. Subscriptions, billing and right of withdrawal

Automatic renewal

Premium subscriptions renew automatically at the end of each billing period (monthly, quarterly, or annual) at the then-current price. You will be charged on the renewal date unless you cancel beforehand. The applicable price and renewal date are displayed at checkout and in your confirmation email.

Price changes

If we change the price of your subscription, we will notify you at least 30 days in advance by email. If you do not accept the new price, you may cancel your subscription before the end of your current billing period at no additional charge. Continued use of the Service after the price change takes effect constitutes acceptance of the new price.

Cancellation

You may cancel your subscription at any time by clicking Manage billing in your account profile. This opens the Lemon Squeezy customer portal where you can cancel, pause, or update your subscription. Cancellation takes effect at the end of the current billing period, and you retain access to Premium features until then. No partial refunds are issued for unused time within a billing period unless required by applicable law.

Right of withdrawal (EU consumers)

If you are a consumer in the European Union, you have the right to withdraw from the subscription contract within 14 days of purchase without giving any reason.

By completing checkout you expressly request that the Premium service starts immediately, before the withdrawal period expires. If you then withdraw within 14 days, you pay only an amount proportionate to the period during which the service was provided, and the remainder of your payment is refunded (Article 14(3) of Directive 2011/83/EU). The right of withdrawal expires once the service has been fully performed.

To exercise your right of withdrawal, contact us at contact@offerkeep.app within 14 days of purchase. Refunds are processed by Lemon Squeezy, the Merchant of Record for the purchase.

9. Complaint procedure and out-of-court dispute resolution

If you experience an issue with the Service, submit a complaint by e-mail to contact@offerkeep.app. Please include a description of the problem and your account e-mail address where applicable.

We will acknowledge your complaint within 3 business days and aim to resolve it within 14 days. If additional time is required, we will inform you of the expected resolution timeline.

If you are a consumer, you may also use out-of-court means of resolving complaints and pursuing claims, including mediation before the regional Trade Inspection (Inspekcja Handlowa), permanent consumer arbitration courts, or the assistance of a municipal or district consumer ombudsman. Details are available at uokik.gov.pl.

10. Intellectual property

All content, design, code, and trademarks of OfferKeep are the property of OfferKeep and may not be reproduced without prior written permission.

11. Disclaimer of warranties

The Service is provided "as is" without warranties of any kind, express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or that data will not be lost. You are responsible for maintaining your own backups of important data.

12. Limitation of liability

To the maximum extent permitted by law, OfferKeep shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service.

The above limitation does not apply to damages caused to consumers by the Service Provider's intentional misconduct or gross negligence.

13. Changes to terms

We may update these Terms for valid reasons, such as changes in the law, new or modified features, security requirements, or changes to our service providers. We will notify registered users of material changes by email at least 14 days before they take effect. Changes do not apply retroactively.

If you do not accept the updated Terms, you may stop using the Service and delete your account before the changes take effect. If a material change adversely affects your Premium subscription, you may cancel it and receive a refund proportional to the unused period.

14. Service availability, pricing and discontinuation

The Service may be temporarily unavailable due to maintenance, updates, technical failures, or events beyond our control. We work to restore availability promptly. This does not affect the statutory rights of consumers regarding the conformity of digital services with the contract.

With respect to free features and plans, we may modify, suspend, or discontinue them, introduce new paid tiers, or introduce charges for features that were previously free. We will make reasonable efforts to notify registered users of significant changes by email before they take effect. Any references to "free" features on our website describe the current offering and do not constitute a binding promise of perpetual free access.

With respect to Premium subscriptions, if we materially reduce or discontinue features included in your paid plan, or discontinue the Service, we will notify you by email at least 30 days in advance. You may then cancel your subscription and receive a refund proportional to the unused period.

15. Governing law

These Terms are governed by and construed in accordance with the laws of Poland and, where applicable, the laws of the European Union. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Poland, without prejudice to any mandatory consumer protection rights you may have under the laws of your country of residence.

The Polish version of these Terms of Service is the legally binding version, as OfferKeep is operated by a sole proprietor registered in Poland under Polish law. The English version is provided for convenience only. In the event of any conflict or discrepancy between versions, the Polish version shall prevail.

16. Contact

Questions about these terms? Contact us at contact@offerkeep.app.